Return Policy
All sales are final. Orders are not subject to cancellation for any reason. Please refer to Section 2 of the terms and conditions for additional details.
Refunds and Exchanges
We accept returns for refund or exchange, for defective items or items damaged in transit. To be eligible for a refund or exchange, you must email us within 30 days of purchase at store@bakerhughes.com to alert us of the damage and return the item to us at your expense. Upon receipt of the item, we will ship out a replacement or repair the item. If a replacement is not available we will refund the full purchase price of your item. Please refer to Section 6 of the terms and conditions for additional details.
Address
17021 Aldine Westfield
Houston, TX 77073
For questions about orders placed online use the green "Help" tab located on the right side of the page.
For all other inquiries including:
- Contact Information
- Employment
- MSDS
- Technical Support
Please contact our corporate offices at 713-439-8600 or visit our corporate homepage.
BakerHughes.com