Return Policy

All sales are final. Orders are not subject to cancellation for any reason. Please refer to Section 2 of the terms and conditions for additional details.

Refunds and Exchanges

We accept returns for refund or exchange, for defective items or items damaged in transit. To be eligible for a refund or exchange, you must email us within 30 days of purchase at store@bakerhughes.com to alert us of the damage and return the item to us at your expense. Upon receipt of the item, we will ship out a replacement or repair the item. If a replacement is not available we will refund the full purchase price of your item. Please refer to Section 6 of the terms and conditions for additional details.

Address

Baker Hughes, a GE company
17021 Aldine Westfield
Houston, TX 77073
800-505-6413


For questions about orders placed online use the green "Help" tab located on the right side of the page.



For all other inquiries including:
  • Contact Information
  • Employment
  • MSDS
  • Technical Support


Please contact our corporate offices at 713-439-8600 or visit our corporate homepage.
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